New dentist I signed up to as moved house. Had initial appointment with a rude dentist who refused to make a referral to the dental hospital for my wisdom tooth til next appt. Had to cancel next one due to sickness and the next appt as rearranged appt was at the same time as a meeting a work I could not rearrange. I rushed to my arranged appointment and was 10mins late. I was told that I had missed my appt and I will have to find another dentists! I told them I had a lot going on and work and sorry for being late, however told to find a new dentist. The fact that on my initial appt I had to wait 25mins after my appt seemed to be fine??? But I was late and it was out you go!Sorry for working, sorry for being poorly, sorry for being 10mins late! No thought at all. Think you should think about how to treat people!
I have been coming here for a few years now and can not fault the service. The dentists are very professional and friendly. Got referred for a wisdom tooth removal which was done at Birmingham dental hospital The referral was done so quickly. I now take my daughter there as she was nervous about visiting the dentist but feels relaxed here. Can't understand the bad reviews about desk staff as I have always found them very friendly and professional.
Lovely staff very friendly and everything is explained to to before any treatment. Even the children like going
Not the outcome I personally wanted since it would be with required ongoing treatment and a trip to hospital but through no fault of the dentist, overall felt it was a very relaxed atmosphere but treated professionally and advised appropriately! As far as dentists go and Ive never been a huge fan, I felt relaxed, in a calm environment and must put that down to the staff! And for the lady on reception at 1.30pm who had a incident prior to my arrival, you personally made me feel welcome with a lovely meet and greet smile so I hope this makes your own day a little better
Receptionists are rude. They talk (badly) about patients after they've hung up or gone into the dentists office. I'm not sure whether they think that desk is a noise blocker or they just don't care. Was supposed to be referred two years ago to get my wisdom teeth out, called up never was referred (was told by many it was up to two year wait) was laughed at when I said I'd waited and TRUSTED that they did they're job. It's a shame because the dentists that work there are really good, but the front staff put a lot of people off. A long wait time past appointment time every time you go, hence the time to listen to the receptionists moan about there job, break, and people.
Aldridge House Dental Practice is a UK Dentist based in Walsall, West Midlands. Aldridge House Dental Practice is located at 31 High St, Aldridge, Walsall WS9 8LX, UK.
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