Very helpful staff.
Find another laundrette. Because this one has terrible customer service and hides and then denies their wrong doing when returning damaged clothes. On top of that, they have hiked their prices up to make it an expensive visit too.
Walked in and walked out. All machines and dryers bar one were out of order!
If you want to have your washing washed by them it's get a good place, but if you want to do it yourself it isn't. There is only one washing machine working and no dryers working, they will take your wet clothes in the back and dry them but it isn't the same as drying them your self. It's been like this for some time now. It's about time the owner got them repaired.
My partner, Yoke and me, Matt, have been using this laundrette since last August. Every time we have used it, we have found the staff to be most helpful. Ever since going there, we both have noticed the same two machines have been out of order since our first visit; one drying machine. and one washing machine. Luckily one drying machine, available to the public, was working, until the last two or three weeks when it too had a label stuck to it with the words "OUT OF ORDER"!!! We have been told by the staff behind the counter, that there is a dispute between the boss and the firm who services the machines. My question is..."How long will this be going on"? If this 'dispute continues, this very good service will LOSE CUSTOM!!! Do they want that?!The three stars is for the staff and their hard work keeping the place going with machines breaking down around their ears. If they seem grumpy to some who have visited the place before, there is a reason I believe. How can you do a good job completely when the machines you need do not get repaired? The task is simple....get them up and running again and more custom will come!!
Broadway Cleaning Centre is a UK Laundry based in Walsall, West Midlands. Broadway Cleaning Centre is located at 121 Prince's Ave, Walsall WS1 2DH, UK.
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