Service is appalling, staff are very rude and don't have no customer service skills, let alone any people skills. This company really need a to teach their staff the importance of customer service as this paramount in every business. ( e.g should put all their staff on customer service courses) mind you there are few that are friendly and polite, but the bad out weigh the good. I have had quite a few bad experiences with this company with regards to their bus drivers. I have decided I will never use their services again.
Toilets can be smelled from pretty much any point of the station. It barely keeps bad weather from affecting you. Terrible design.
Very poorly designed I don't think it can handle the sheer amount of buses that flow through the place sometimes it's that bad the buses are queuing just to get into the bus station which in turn has a knock on effect to the normal traffic which is going that way and end up having to wait behind 3 or 4 buses. They should knock it down and redesign the place from scratch. Plus there has been a couple of fatalities there and some crashes some between the buses and others between a bus and car.
Horrible place. Dirty, overcrowded with chavs and kids, buses are never on time, bus drivers are rude and don't even bother checking tickets so anyone could pretty much catch a free ride home. Crossings are dangerous as you can't see what's coming because of the buses blocking the views. If you ask me, they need to knock this place down and rebuild it to look more appealing like Wolverhampton's bus station.
The place in Walsall to catch the bus home or work from! The girls at the information desk are polite and friendly also.It's also wheelchair friendly, and has disabled access to toilets
St Paul's Bus Station is a UK Bus Station based in Walsall, West Midlands. St Paul's Bus Station is located at St. Pauls St, Walsall WS1 1NR, UK.
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